Privacy Policy

1. Scope

Elbo Software LLC operates Old Dogs / New Tricks and the website at olddogs.ai. This Privacy Policy explains how we handle personal information collected through this website and related communications.

This policy applies to the website and inquiries submitted through it. A separate agreement may govern information we process while providing consulting services to a client.

2. Information we collect

Information you provide

When you use our contact form or communicate with us, we may collect your name, work email address, company, project details, and anything else you choose to include in your message.

Information collected automatically

Our hosting and form providers may process standard technical information when you visit the website or submit the form. This can include your IP address, approximate location derived from it, browser and device type, referring page, request timestamps, and diagnostic or security logs.

3. How we use information

We use personal information to:

• respond to your inquiry and evaluate a potential engagement;
• communicate with you about a potential or current business relationship;
• operate, secure, maintain, and troubleshoot the website;
• prevent spam, fraud, abuse, or other harmful activity; and
• comply with law and protect our rights or the rights of others.

We do not add contact-form submissions to a marketing list unless you separately request or agree to receive marketing communications.

4. Service providers and disclosures

We use a small number of providers to operate this website:

• Formspree processes and stores contact-form submissions and sends submission notifications.
• Vercel hosts the website and processes standard web-request and security information.
• Our email and communications providers help us receive and respond to inquiries.

We may also disclose information to professional advisers, authorities, or other parties when reasonably necessary to comply with law, protect rights and safety, investigate misuse, or complete a merger, financing, acquisition, or sale of assets.

We do not sell personal information or share it for cross-context behavioral advertising.

5. Cookies and analytics

Olddogs.ai does not currently use advertising cookies, analytics cookies, tracking pixels, or session-replay tools. Our providers may still process ordinary request and security information as described above. If our use of cookies or analytics changes materially, we will update this policy and provide any choices required by law.

6. Retention

We retain inquiries and related communications for as long as reasonably necessary to respond, evaluate or manage a business relationship, maintain appropriate business records, resolve disputes, and meet legal obligations. Our providers retain information according to our account settings and their applicable service terms. We delete or de-identify information when it is no longer reasonably needed for these purposes.

7. Security

We use reasonable administrative and technical measures intended to protect personal information. The website uses HTTPS to encrypt information in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your choices and rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain processing. You may submit a request by emailing hello@olddogs.ai. We may need to verify your identity before fulfilling a request, and some legal exceptions may apply.

If European data-protection law applies, we generally process inquiry information to take steps at your request before entering a contract, to pursue our legitimate interests in operating and protecting our business, and to comply with legal obligations. You may also have the right to lodge a complaint with your local data-protection authority.

9. International processing

We and our providers operate in the United States. If you access the website from another country, your information may be processed in the United States and in other locations where our providers operate. Where required, we rely on appropriate contractual or other lawful safeguards for international transfers.

10. Children

This website is intended for business audiences and is not directed to children under 18. We do not knowingly collect personal information from children through the website. If you believe a child has provided us with personal information, please contact us so we can address it.

11. Changes and contact

We may update this policy as our website or practices change. We will post the revised policy here and change the effective date above.